Empiricism means working in a fact-based, experience-based, and evidence-based manner. Scrum implements an empirical process where progress is based on observations of reality, not fictitious plans. Scrum also places great emphasis on mind-set and cultural shift to achieve business and organizational Agility.
The three pillars of empiricism are as follows:
- Transparency: This means presenting the facts as is. All people involved—the customer, the CEO, individual contributors—are transparent in their day-to-day dealings with others. They all trust each other, and they have the courage to keep each other abreast of good news as well as bad news. Everyone strives and collectively collaborates for the common organizational objective, and no one has any hidden agenda.
- Inspection: Inspection in this context is not an inspection by an inspector or an auditor but an inspection by every- one on the Scrum Team. The inspection can be done for the product, processes, people aspects, practices, and continuous improvements. For example, the team openly and transparently shows the product at the end of each Sprint to the customer in order to gather valuable feedback. If the customer changes the requirements during inspection, the team does not complain but rather adapts by using this as an opportunity to collaborate with the customer to clarify the requirements and test out the new hypothesis.
- Adaptation: Adaptation in this context is about continuous improvement, the ability to adapt based on the results of the inspection. Everyone in the organization must ask this question regularly: Are we better off than yesterday? For profit-based organizations, the value is represented in terms of profit. The adaptation should eventually relay back to one of the reasons for adapting Agile—for example, faster time to market, increased return on investment through value- based delivery, reduced total cost of ownership through enhanced software quality, and improved customer and employee satisfaction.
Scrum works not because it has three roles, five events, and three artifacts but because it adheres to the underlying Agile principles of iterative, value-based incremental delivery by frequently gathering customer feedback and embracing change. This results in faster time to market, better delivery predictability, increased customer responsiveness, ability to change direction by managing changing priorities, enhanced software quality, and improved risk management.
This is one of the topics I covered in my book – “Scrum Insights For Practitioners: The Scrum Guide Companion“. Happy reading!